Galleries for professional clients

PhotoDeck is designed to let you work with professional clients in multiple ways. Here are some examples of what you can do:

• Send in a few clicks a link to download multiple files;
• Quickly create a secure gallery for proofing and 1-click download;
• Let the client choose and order images to edit/retouch, and then deliver them easily;
• Host client photos archives;
• …

Once you have set up a first gallery, it is easy to reuse the same settings for other clients.

Proofing gallery with immediate download

In this example, we create a hidden and protected gallery that lets the client view the images/videos and download them in a click, one by one or all at once.

1. Create a new gallery, ideally nested under a common “Client Area” gallery. Use the Protected gallery for professional clients preset. The gallery will use the Proofing Gallery Style, which focuses on proofing functionality. The gallery will be hidden, i.e. not visible in the thumbnail navigation for privacy.
2. Upload images into the gallery.
3. Open the Send by email panel and add your client(s) email addresses as well as the download authorizations. Hit Send.
4. Done! You can always check/edit the client permissions under the authorization panel accessible via the Protected access link above the thumbnails.

To go further:

• For improved security, or if you wish to track who downloads, you can add authorizations based on individual emails, either to access the gallery or to download. It is then compulsory for the client to authenticate on your website. If you choose this option, don’t forget to deactivate the accesses for the line Anybody in the authorization table - please refer to the help on private galleries and authorizations for more details!
• You can create custom download products to automatically reprocess files before delivery to the client: resizing, renaming, metadata update, etc…
• You can show the download options for files in Final state only (e.g. retouched files).

To get familiar with the process from a client’s perspective, try it yourself with a “test client” email address! For clarity, make sure it is different from your PhotoDeck login, and test with a different browser (or in a private/anonymous window in your browser).

Proofing and delivery of files to edit/retouch

This section will show you how to let a client order (without payment) for retouching a selection of images or videos out of an unprocessed shoot, so you can process/retouch ordered images and deliver them, in a professional and integrated way.

1. Create a new gallery, ideally nested under a common “Client Area” gallery. Use the Protected proof-retouch-deliver gallery preset. The gallery will use the Proofing Gallery Style, which focuses on proofing functionality over aesthetics. The gallery will be hidden, i.e. not visible in the thumbnail navigation for maximum privacy. In addition, this preset allows immediate delivery only for files in Final state.
2. Upload the “proof” images/videos into the gallery.
3. Open the Authorizations panel and add your client(s) email addresses, without changing the download authorizations. Hit Send.
4. Done! Your clients are now able to order a selection of images as downloads.

When your client has made a selection and placed an order, you will be notified by email. When you receive the order:

1. If needed, reprocess/retouch the images/videos on your computer. Upload them into the gallery making sure you use the same filenames as for the proof images, and using the Replace existing files with same file name option. This will replace the proof images with the final ones. In the upload form, also set the status of the new uploads as Final, which indicates to the system that the files are ready for delivery.
   You can also replace individual files via their Replace button, and change their state in their Metadata panel.

   

2. When all (or part of) the images have been replaced with their final version, open the order, and click on Recalc items shipping methods, then Ship PENDING downloadable items now. This will trigger the delivery of the Final images to the client.

   

To go further:

• You can explicitly indicate on the gallery what files are not retouched/edited: put the files in question in Proof state, and make sure that the gallery style used by the gallery is set to display the file states on their thumbnails. The retouched (final) files will also be clearly indicated.
• This method makes edited files orderable again and directly downloadable. It is also possible (in the download options) to only offer ordering for files in state Proof or Undefined.
• To sell files to edit/retouch, use a pricing profile attached to the files instead of free downloads - the same options for processing and delivery are available. Similarly, it is also possible to sell whole galleries to retouch/edit, via the Prices option for the gallery in question.
• To collect retouching instructions or order notes from clients, use a pricing profile attached to the files instead of free downloads, and make sure that the Let clients add a comment to each item in the cart option is enabled in the pricing profile settings.

Hosting an image/video archive for a client

You can use subgalleries for a client and host a small archive, for example mixing both already retouched/paid downloadable images as well as files to order.

To allow a client to download immediately certain images (or video clips) and purchase editing for others, you can mix the use of free downloads and pricing profiles:

• Assign files the state Proof or Final based on whether they are edited/retouched or not;
• Activate free downloads, offering them (via the download options) only for files in state Final;
• Attach to all images a download pricing profile, offering it (via the profile’s options) only for images in state Proof.