This type of automated fulfillment is meant for local and flexible pro labs, and in case our off-the-shelf partner lab integration does not suit you.
You can work with any lab for automated print fulfillment, as long as they are able to receive orders via email.
If automated fulfillment is enabled for one or more items ordered on your website, the system will automatically email an order to the lab(s) in question, on your behalf, to print and ship these items.
You will receive a copy of all orders emailed to your lab(s).
Any lab that is able to accept orders by email is supported. A lab simply needs to open a free Lab account on PhotoDeck to be supported. The lab will bill you directly.
Feel free to send your lab more information about receiving orders via PhotoDeck.
You keep a direct relationship with the labs you use. PhotoDeck´s role is merely to forward orders for fulfillment purposes on your behalf, it is therefore your responsibility to ensure that no unnecessary order is sent to a lab, and that if any personal data is included in the orders, the lab is able to process them legally (e.g. GDRP)! You also need to make sure that the lab can work with the descriptions you use in your pricing profiles and your additional instructions.
The connection happens in your pricing profiles. For every Print pricing profile, you can associate a lab for fulfillment. This way, you can chose to have some products fulfilled by a lab, and others (using a different pricing profile) by another lab, automatically.
You can also associate a pricing profile with a lab for fulfillment without having orders automatically emailed to the lab. In this case, you will have to send the order manually via a dedicated button on the client´s order page in your admin space.
Make sure that the lab is able to fulfill your orders as specified !!!
To charge to shipping, select a shipping profile under the Shipping & Taxes tab. You might need to create a shipping profile first. Once the shipping profile is associated, you can define in the shipping profile settings whether you would like the lab to ship directly to your clients, or to you.
If no shipping profile is associated to the pricing profile, shipping will be free to your customers, and the lab will be instructed to ship directly to them.
A lab can also be used in connection with a Package pricing profile. In that case:
To automatically group multiple client orders into a single order to the lab:
When new customer orders are ready to be delivered (e.g. when they are paid), they will be combined into a single order to the lab, until you manually send that grouped order to the lab (via the dedicated button from any relevant customer order page).