PhotoDeckHelp CenterWhat happens when a client orders digital images or video clips?
- After the client enters his address in the checkout flow, a new order is recorded in the database, and you are notified by email.
- If you have enabled manual validation for all orders, the client is notified that the order will be processed offline and that you will get back to him.
- Otherwise, the client is directed to the payment page: if you have enabled card payment, there will be a “secure payment” button on the page that will take the client to the payment processor. If you have not configured a card payment processor, no payment button will be displayed, only your payment instructions (or a default “contact us” text if you have not specified instructions either).
- When the order for a license is paid (by the client via card, or if you click on Mark as paid on the order page in case of off-line payment), the image is automatically delivered to the client. You can also force the delivery of the digital files even if no payment has been made.
See also
How are digital images/videos delivered? ›Defining delivery format of images and videos ›
Specifying delivered files’ names ›
Selling a gallery as individual images, or as a whole ›
Customizing Rights-Managed profiles ›
Customizing Download / Royalty-Free price lists ›
Limits on large downloads ›
Galleries for professional clients ›
Galleries for private customers ›
Allowing clients to add information to an order ›
Creating a first pricing profile ›
Canceling an order ›
Exporting orders for statistics, reporting or accounting ›
Your website’s currency ›
Automatic quantity discounts ›
How do custom quotations work? ›
Charging sales taxes ›
Setting up a multi-photographer agency or a creative agency ›
What is a pricing profile? ›
Sending a selection to clients ›
Discount coupons ›
Accepting other forms of payment ›
What is a cart? ›
Showing products sizes that don’t match image ratios ›
Customizing a partner lab’s catalog ›
How do custom shipping profiles work? ›
Step-by-step shipping setup ›
Private galleries and free downloads authorizations ›
Integrating with Card Payment Providers ›
How to sell services: shooting sessions, workshops… ›
Prints fulfillment via your local lab ›
What is a shipping profile? ›
Shipping options for partner lab fulfillment ›
Selling prints via a partner lab (with video tutorial) ›