What happens when a client orders digital images or video clips?
- After the client enters his address in the checkout flow, a new order is recorded in the database, and you are notified by email.
- If you have enabled manual validation for all orders, the client is notified that the order will be processed offline and that you will get back to him.
- Otherwise, the client is directed to the payment page: if you have enabled card payment, there will be a "secure payment" button on the page that will take the client to the payment processor. If you have not configured a card payment processor, no payment button will be displayed, only your payment instructions (or a default "contact us" text if you have not specified instructions either).
- When the order for a license is paid (by the client via card, or if you click on Mark order as paid on the order page in case of off-line payment), the image is automatically delivered to the client. You can also force the delivery of the digital files even if no payment has been made.