What kind of files should I upload?

We recommend you upload full-resolution images/videos to benefit most from what PhotoDeck has to offer, as the system automatically generates the preview images on your website and is able to resize images for digital deliveries. If you are not planning to deliver the images digitally (e.g. if only for portfolio display), and if you don’t wish to upload high-res files, uploading 3000px-wide images will you the best long-term flexibility.

If you sell prints fulfilled by an integrated lab like WhiteWall, please make sure to upload full-resolution files, left unsharpened.

Supported formats

• Images: JPG, TIFF, PNG, HEIC/HEIF and GIF (including animated GIFs) ;
• Raw Images: most common RAW formats including DNG, CR2, CR3, CRW, NEF, NRW, ARW, RAF, 3FR, IIQ…
• Videos: all common video encodings ;
• PDF documents;
• Photoshop files*;
• Graphic design documents: AI (Adobe Illustrator), EPS (Encapsulated PostScript)*;
• Office documents: DOCX (Microsoft Word), XLSX (Microsoft Excel), PPTX (Microsoft PowerPoint)*.

(*) Your plan might restrict what formats are permitted.

The max file sizes allowed with your plan is indicated in the upload window.

Images

Images are best left not sharpened (or only very slightly sharpened as part of e.g. the RAW conversion process), so that your clients keep full flexibility in the printing process.

To save on disk space and upload times, we find that high-quality JPGs (rather than TIFF images) are suitable for most applications.

What image size do you provide to my clients?

In most cases, images are resized automatically. For license purchases that specify a size in pixels or a file size (e.g. Royalty-Free, Rights Managed Web uses), the buyer gets an image exactly the size purchased. For free low-res downloads, we deliver an 800x600 pixel image that has your watermark applied, if it was applied upon upload.

In all other cases where a digital file has to be delivered, we deliver the high-resolution image you have uploaded, without modification.

Image color profiles

All preview images are converted to the sRGB color space, so you can safely upload high-resolution images in the space of your choice (e.g. AdobeRGB), as long as you embed the profile.

Note that for performance reasons (page display speed), the sRGB profile is not embedded in the thumbnails, so the color will be accurate only on the larger previews (assuming the viewer’s browser is properly color-managed).