Changing plan: Four things to know

PhotoDeck allows you to change plan at any time to upgrade or downgrade your subscription in just a few clicks under Avatar / Subscription & add-ons / Renew / change plan. Credit remaining from paid subscriptions is used during the plan conversion.

1- Changing plan is immediate

Once you validate your order for a plan change, your new plan will start immediately and continue until the date shown in the cart.

2- No credit from previous conversions

The credit reported to your new subscription is based on the purchased subscriptions at the time of conversion. No credit is carried over for subscriptions resulting from previous plan changes or add-on termination. In other words, credit from purchased subscriptions can only be applied once towards a plan change.

You should therefore ensure that the duration of the new subscription is consistent with the duration you’re planning to use it for. In doubt, choose the shortest possible duration for the new subscription.

If you wish to downgrade for a few months of “off-season” and then upgrade again, keep subscriptions of low duration (month-to-month).

3- Choose a new 12-month subscription to benefit from a lower price

The remaining credit used towards to the new subscription is based on the amount paid for the initial subscription. Even if the initial subscription was for a 12-month duration, you should therefore chose a 12-month duration for the new subscription to benefit from the yearly discount - unless you are not sure to stay with the new plan for a year (see above).

4- All optional add-ons are terminated when changing plan

If you have add-ons to your plan (for example additional storage, microjob limit extensions etc…), they are automatically terminated with the old plan. Please add to the same cart the add-ons you will need with your new plan. The remaining credit of terminated add-ons is applied to the new plan, but note that for some add-ons, every month started is considered fully used (for example microjob limit extensions).